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FAQ
Refund
You must request a refund within 14 days of receiving your order. Due to the perishable nature of our products, we cannot accept returns after this period.
Contact us immediately at info@vleesleider.com with photos of the damaged item and your order number. We’ll arrange a replacement or full refund if the issue is due to our error.
Delivery
Delivery typically takes 1-3 business days within the Netherlands. You’ll receive a tracking link once your order ships.
Contact us immediately at info@vleesleider.com with your order number. Changes are only possible before shipment.
Shipping & Returns
Email photos of the damage to info@vleesleider.com within 24 hours of delivery. We’ll refund or replace the item.
Currently, we only ship within the Netherlands. Follow our blog for updates on international shipping.
Payment
We accept iDEAL, PayPal, credit/debit cards, and bank transfers. All payments are secure.
Yes! We use SSL encryption and never store your full payment details. Read our Privacy Policy for more.